If you are experiencing the issue of the Fire TV home is currently unavailable, then there are several reasons for this issue. Such reasons are internet connection-related issues, software glitches and background applications. So if you are looking for a method to fix this issue then you are on the right page. In this article, this issue will be discussed widely with possible fixes to that.
About Fire TV
Fire TV is a device that allows you to watch popular streaming services through your home TV which has an HDMI port. In general, the Firestick makes your regular home TV into a smart TV and allows you to enjoy the content that is usually on a smart TV. Also, it allows you to watch popular streaming services like Netflix, Amazon Prime and Hulu just to name a few. Also, there is a range of Fire TV versions available for your entertainment. Some of those versions are Fire TV lite and Premium Fire TV cube.
Why is the Fire TV home currently unavailable error occurring?
When you are using the Amazon Fire TV one of the issues you will experience is the Fire TV home is currently unavailable error. Mainly this is because of an internet connection-related issue or it might be a result of a software glitch on the Fire TV. Just imagine that when you are trying to watch and enjoy your favourite content on the Fire TV device while in your free time and suddenly this problem occurs and you cannot do anything about this. It will be a bitter situation for anyone.
In the following section, there are several solutions that you can try to fix this issue by yourself. Please follow these steps carefully.
Solution 1: Check your internet connection
Normally this error can be a result of an internet connection-related issue. So before going any further it is better to make sure that the internet connection is up to the level of supporting the Fire TV services. For this first, we need to check the internet speed of the connection you have. Because most streaming devices cause problems when the internet speed is lower than the minimum requirement of the device.
To make sure that the internet connection is up to the level. First, you need to check the internet speed using the speedtest.net website.
Checking your internet speed
- First, open the browser using your Fire TV Stick or any browser.
- Secondly, go to speedtest.net. It is an online speed test tool that is free for anyone.
- Now click on Go. It will start the speed test.
To have a good streaming experience, you should have an internet connection that has a good download and upload speed with it. Also, the result of this speed test should match your subscription detail of the internet service provider.
The recommended speeds for the Fire TV service:
- SD (480p): 3 Mbps
- HD (720p): 5 Mbps
- Ultra HD/4K (2160p): 25 Mbps
In case your internet connection is slow or you don’t have access to the internet even though your router is working perfectly, to make sure that your router is running without any errors you can follow these steps.
- Initially, turn off the Fire TV.
- Now unplug the router from the power source.
- Wait a few minutes, you can plug it into the power source.
- Then, wait a little while until the lights turned back on.
- Now turn on Fire TV.
- Finally, you can connect the Fire TV to the internet to check if it works properly.
Follow these steps in case you want to get a stable internet connection.
- While you are using the Fire TV services, please try to stop other devices from using the Wi-Fi network in order to reduce the traffic. It will help the Fire TV to get the full internet bandwidth of the router.
- Also, you can move the Wi-Fi router to a closer location to the TV.
- In addition to that if you have a dual-band router try to use the 5Ghz port instead of the 2.4Ghz.
Solution 2: Restart the Amazon Fire Stick device
A possible cause of this issue of Fire TV home currently being unavailable is software glitches. This issue can be solved by refreshing the Firestick device. Sometimes the device causes issues when it has a software glitch or some other issue with it. It can be simply fixed with a hard reboot.
Restart the Fire TV device
There are several methods to restart a Fire TV device.
- Simply unplug the device from the power source. Then after waiting a few minutes please plug it back again and turn it back on.
- Restart the Fire TV device from the home screen settings. In order to do that scroll up on the home screen and highlight the home tab. Now scroll to the right and select settings and then again scroll to the right and click My Fire TV. Now scroll down and find the restart button and click it to start the automatic restart.
- In addition, you can do the restarting using the Firestick remote. In order to do that press the select button and the play button at the same time for a few seconds until the “Amazon Fire TV is powering off” message pops up on the display.
After restarting try to check if the Amazon Fire TV home is currently unavailable error still occurs or not.
Solution 3: HDMI port problem
In some cases, this issue can be a result of a faulty HDMI port. So check whether the HDMI port is working properly or not. You need to use another HDMI port of the TV to connect the TV and make sure that the fittings are not loose on both ends of the cable.
Also, you need to use the HDMI cable extender to connect the Firestick to the TV. It will allow the Firestick to place properly without any interference.
Solution 4: Check the Fire TV Stick software
In most cases, it might be a result of a bug, that is present in the current Fire TV software. In general, service providers always try to fix those bugs with their new updates. So it seems that it is better to make sure the current version you are using in the Fire TV software is the latest version. In order to do that you can follow the steps given in below.
Getting the latest OS Updates
- First, open Fire TV Stick Settings.
- Then select My Fire TV.
- Finally, open About and select Check for Updates.
Once you followed the above steps correctly, your software will be updated to the newest version available.
After the software has been updated try to check if the Amazon Fire TV home is currently unavailable error still occurs or not.
Solution 5: Try closing apps
This problem can be a result of too many background applications. Normally a Fire TV device has only 8Gb of ram available. Once you keep a lot of applications running in the background the device might fail to run the application properly. So to make sure this problem is not caused by too many background applications, you need to close all the applications and run a preferred application at a time.
Solution 6: Perform a factory reset on your Fire Stick
If all of the above solutions have failed to solve the problem and the problem still occurs on your device. You need to perform factory settings reset operation on your Fire TV. This operation will help you to bring the system settings to their default level.
Factory reset Fire Stick
- Initially, go to the Settings menu.
- Now select Reset to Factory settings.
- Then click OK.
- Finally, wait for the process to finish.
After the factory settings reset operation has finished please check whether the Fire TV home is currently unavailable error still occurs or not.
Solution 7: Contact Amazon customer service
After following all of the above steps, if the Fire TV home is currently unavailable error still occurs you need to contact the customer service of the Fire TV service. In case your warranty period is still available they will fix this issue or replace this device with a new one free of charge.
Frequently Asked Questions
How to fix the Fire TV stick error “home is currently unavailable”?
In order to fix this issue by yourself all you have to do is de-register the Fire TV account you created and re-register it. This is not a difficult process as it seems. In this method what you have to do is re-register to your Fire TV account, in case your Fire TV registration is not properly done. This process will correct any setting that has not been properly set to offer the Fire TV service to you and make sure you will receive the Fire TV service properly. Hopefully, this will correct this issue.
How do I fix an error on Amazon Firestick?
To fix any error on Amazon Firestick first you need to go to the home screen and select Settings. Then you need to go to the Applications option and select the Manage All Applications option. Now you will see a list of applications on the screen and from that, you need to select the application that gives the error message. Then you need to select both the Clear Cache and Clear Data options to fix this error message.
Why is my Firestick not detecting Wi-Fi?
The reason for this issue to occur is that sometimes technical issues prevent the Firestick from connecting to the Wi-Fi device. Such issues are incorrect passwords, router limitations on connected devices at a certain time or incompatible technical settings present. Also, a weak signal may cause this issue to your device because most of the time a weak signal is the cause of errors like this. In addition to that sometimes the signal can be interfered with by nearby devices.
Why is my Firestick not connecting to my TV?
This issue can happen due to several reasons. First, you have to check the HDMI port and the cable. Try disconnecting the cable and reconnecting the cable again. And make sure that it connects properly on both ends. Also, try to use another port for a change. Also, you can try to replace the HDMI cable with a new one that works properly. In addition to that you can always use a high-speed HDMI cable to watch 4K and UHD content.