TV errors

Fix YouTube TV Black Screen Issue

YouTube TV Black Screen Issue

If you are experiencing the issue of a YouTube TV black screen it might bring you a frustrating experience if it was an enjoyable moment while watching a movie. There are several reasons for this issue, such reasons are internet connection issues, software glitches, and server issues. In order to fix this problem, you need to follow a series of troubleshooting steps

As we know YouTube TV is a live streaming service that allows you to watch NBC, MTV, PBS, and Nickelodeon for a monthly subscription plan according to your choice. This service is provided by Google services. Though it is similar to cable TV, it requires an internet connection to continue its services through your Smart TV, Android TV, or Smartphones.

Why is this YouTube TV black screen issue occurring?

When you are using the YouTube TV streaming service to watch some of your favorite content through your Smart TV or Android TV, you will feel frustrated when this issue comes to make troubles to you and make you stop watching your favorite content.

In the following section, there are some steps that you can follow to fix this problem from happening again. Just follow these steps from the top.

Solution 1: Try to restart the YouTube TV app

Most of the time when you are watching your favorite content on the YouTube TV streaming service the black screen issue comes because of a software glitch. To get rid of these glitches you just need to do a simple restart of your YouTube application.

Restart YouTube application

  • First, you have to open the Settings menu.
  • Then tap on Apps.
  • Now browse the installed apps and then tap on the YouTube TV app.
  • Then tap Force Stop.
  • Now tap Force Stop to confirm.
  • Finally, relaunch the app.

After following all of the above steps please check whether the issue still occurs or not.

Solution 2: Check your internet connection

Most of the time these issues on live streaming services occur because of bad internet connections or low internet speeds. So in this case this YouTube TV black screen issue might be a result of a bad internet connection. So before going further it is always better to check for any internet connection-related issues.

To do this operation you can use the most popular website for this task, the speedtest.net website. Please follow the steps given in below.

Checking your internet speed

YouTube TV Black Screen Issue
  • Using any device open the web browser.
  • Now search for speedtest.net website to perform a free speed test for your internet connection.
  • Tap on go and it will initiate the speed test on your internet connection.

By following the above steps you can check the speed of the internet connection you use and also it should match your subscription plan with the internet service provider. If the internet speed is too slow then you need to make sure you have access to a faster internet connection to get rid of this problem.

YouTube TV requires the following internet speed from your internet connection:

  • 4K: 20 Mbps
  • HD 1080p: 5 Mbps
  • HD 720p: 2.5 Mbps
  • SD 480p: 1.1 Mbps
  • SD 360p: 0.7 Mbps

If there is a problem with your internet connection it might be a result of the faulty Wi-Fi device. You can check this issue by following these steps:

  • Please turn off the device you are using to watch YouTube TV streaming services.
  • Turn off the Wi-Fi device and unplug it from the power source.
  • After a few minutes please plug the Wi-Fi device to power again.
  • Then please wait for a little while until it turns on all the light indications it has.
  • Please turn on the TV.
  • Now connect to the internet and open the YouTube TV application.

In case you are not having a stable internet connection, you can follow these steps to fix it.

  • When you are using the YouTube TV streaming service via your Android or Samsung Smart TV, you can disconnect other devices from using your Wi-Fi connection. This will allow your Smart TV to use the full speed of your internet connection to provide you with a better streaming experience with the YouTube TV app.
  • Also, you can move the Wi-Fi router closer to the Smart TV. This will allow your Smart TV to receive a strong Wi-Fi signal.
  • If you have a dual-band router you can connect the Smart TV to the 5Ghz band instead of the 2.4Ghz one.

After following all of the above steps please check whether the issue still occurs or not.

Solution 3: Check the YouTube server

In some cases, there are server outages occur on the YouTube TV streaming service. When this happens the server will go to offline mode and you will receive a black screen on your Smart TV screen. So it is better to wait until the maintenance process or the technical issue is solved by the YouTube technical team that caused the server outage.

For this, you can check for any service outage or technical problems related to YouTube TV streaming service using the DownDetector website. From this website, if there is any report related to server issues on YouTube TV services you can find out. If you found any issue reported it is better to wait until the technical team is solved that issue for you.

Solution 4: Clear the cache of YouTube TV

Normally any browser or application saves some data on its cache storage to speed up the accessing process. But these data can be corrupted sometimes and when it happens the application cannot access it and it tends to show you a black screen on your device when you are trying to stream YouTube TV. So it is better to clear these stored data to get rid of this issue.

Clear cache of YouTube TV App on Android

  • First, you need to open Settings.
  • Then tap on Apps.
  • Now select All Apps.
  • Then select YouTube TV from the list of apps that pop up on your screen.
  • Then from the App Info screen, go to Open Storage.
  • Now tap Clear Cache.

After following all of the above steps please check whether the issue still occurs or not.

Solution 4: Update the YouTube app

In some cases, older versions of the YouTube TV application can cause issues like this. Normally in the old versions, there are bugs that have not been removed yet. So in this case those bugs may cause this issue to your device while watching the YouTube TV streaming services. So it is better to make sure you have the latest version with you.

Updating the YouTube app

  • First, open the Google Play Store app.
  • Then on the screen in the top right corner there is a profile icon, tap the profile icon.
  • Now tap on Manage apps & device. Apps with an update available are labeled as “Update available.”
  • Finally, if there is any tap Update.

After the app has been updated to the latest version please check whether the issue still occurs or not.

If in any case you are receiving this problem due to an update you have done previously, please try to uninstall the update you have done.

Uninstall updates

  • First, go to your device’s settings.
  • Then select apps.
  • Now tap on the YouTube TV app.
  • Then choose “Force stop”.
  • Now tap on the three-dotted menu at the top right corner.
  • Finally, select the Uninstall updates that appear.

Solution 6: Check for system updates

YouTube TV Black Screen Issue

After performing the application update next, you should look for any device updates because in some cases this is the reason for this issue. Normally in the latest version of the software, all the bugs and errors that most of the users complain about are fixed. If the device has the latest version of the software you can be sure of these bugs and other issues are not the reason for this issue. So before going any further it is better to update your device to its latest version.

System update option for android devices

  • First, make sure your device is connected to Wi-Fi.
  • Then open Settings.
  • Now select About Phone.
  • Then tap Check for Updates.
  • Finally, install the update.

After the device has been updated to the latest version please check whether the issue still occurs or not.

Solution 7: Perform a factory reset

If in any case all of the above steps failed to fix the YouTube TV black screen issue, you need to perform a factory setting reset for your device. The steps you need to follow depend on the device you are using for the factory reset. So it is better to follow the steps given in your user guide for the Smart TV, Android TV, or Roku device.

Once the device has been reset please check whether the issue still occurs or not.

Frequently Asked Questions

Why is my YouTube TV showing a black screen?

This problem can be occurred due to several reasons. In some cases, this issue is because the video you are going to watch needs more time to load or it failed to load for some other reason. In this case, it is better to check for any internet connection-related issues from your end. But in another case, it may be a result of a server down or ongoing server maintenance of the YouTube TV server. So in this case it is better to wait until the maintenance process is over.

Why is my YouTube TV not sound?

In order to fix this, issue you need to follow some troubleshooting steps. First, you need to make sure that the device you use to watch YouTube streaming services has not muted or set its sounds to their lowest state. Also, you need to do this for the YouTube application as well. After that, you need to check the device’s sound settings to check whether there is an issue. Finally, if all those things fail to fix you need to restart the device.

Why is my Samsung TV black and with no sound?

To fix this problem you need to check the HDMI cable first. Also if it is possible try to use another HDMI cable that works well to check if the issue is with the cable or not. If this is not the issue you can check the power cable on the Samsung TV. To do this you can check the cable from the power adapter or the power source end after that you need to make sure that the cable is not loose in the place it joins the device.

Why is YouTube TV so blurry?

Watching the YouTube TV streaming service on your Smart TV requires a better internet connection. Normally if you want to get the video streaming service without any interruptions you need to have an internet speed of 3 Mbps or more. To check your internet speed you can use the speedtest.net website which is free for any user. In case you have a slow internet connection you can make it speed up if you stop using your Wi-Fi device for other purposes while you are watching YouTube TV services.

Leave a Reply