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Fix Microsoft Edge Not Responding On Windows

Microsoft Edge Not Responding On Windows

If you are experiencing the issue of Microsoft Edge not responding on Windows, there are several reasons for this issue to cause. Such issues are corrupt cache data, internet issues, outdated windows, and problems with the extensions. If you are going to fix this problem, you have to perform a series of operations.

History of Microsoft Edge

A cross-platform web browser Microsoft Edge was created and developed by Microsoft. In 2015 it was first included with Xbox One and Windows 10. Also, it was made available for other operating systems later. As an example in 2023 for Linux, in 2017 for Android and iOS, and in 2019 for macOS, and Later time for older versions of windows like Windows 7. The default web browser for Windows 11, Internet Explorer (IE) has been replaced by the Chromium-based Edge. Microsoft Edge Legacy is the rebranded version of Edge, a proprietary browser engine from Microsoft and Chakra JavaScript. Also, Microsoft Edge is initially developed using Edge HTML. In December 2018, Microsoft revealed intentions to redesign the browser as Chromium-based using V8 engines and Blink. For Windows 7, 8/8.1, 10, and macOS, Microsoft released test versions of Edge when it was still under development.

How to fix the Microsoft Edge Not Responding On Windows issue?

One of the issues you will get to experience when you are using Microsoft Edge is that sometimes it doesn’t respond when using the internet through its web browser. If you are looking for ways to fix it, please follow these steps.

Solution: 01 Check the internet connection

Before doing anything first you need to check your internet connection because sometimes it may be the cause of this problem. Since you are using the internet use the Microsoft Edge services for your internet-related works.it is better to have a fast internet connection available to receive a good experience. Also, a poor internet connection can be a reason for this issue.

To check whether this is an internet speed-related problem you need to perform an internet speed test using speedtest.net.

Time Needed: 3 minutes

Checking Internet Speed

  • Using your smartphone or any device open the web browser.
 speedtest.net website
  • Now search for speedtest.net website to perform a free speed test for your internet connection.
press the GO button
  • Tap on go and it will initiate the speed test on your internet connection.
internet speed result

To receive a good experience, you should have a good download and upload speed on your internet connection. The results you receive from the website should match your subscription detail on the internet connection.

Also, this problem can be a result of a router issue. Because sometimes router issues can stop you from using Microsoft Edge services properly. This problem can solve by rebooting the Wi-Fi device.

  • First, you have to turn off the computer.
  • Then you need to turn off the router and unplug it from the power source with the cables connected to the PC.
  • After a few seconds, you need to plug the router back into its power source and turn the router back on.
  • Now, wait for a little until the lights are back on.
  • Then turn on the PC and check for the issue.

After following the above step please check whether the issue still occurs or not.

Solution:02 Close then open Microsoft edge

close then open Microsoft edge

Sometimes when Microsoft Edge is working it can crash or freeze in the background. When this happens the application will stop working. When this happens you need to close the application using the task manager tool and restart it.

Close Microsoft edge using task manager and open Microsoft Edge

Step 1: First, Right-click on the Start button.

Step 2: Then select Task Manager.

Step 3: Now on the pop-up window, Click the processes tab.

Step 4: Now select Microsoft Edge and then right-click on the running program then select end task.

Step 5: Finally launch Microsoft Edge.

After following the above step please check whether the issue still occurs or not.

Solution: 03 Clear browsing data and clear cache

clear browsing data and clear cache

The cache data on the browser can be a reason for this issue. Sometimes the browser saves some data on the cache to provide a better service to its consumers. These saved data can be a help to its users as well as an issue when it gets corrupted. To get rid of this issue you need to clear the cached data and your browsing history.

Clear website data

Step 1: First, open Microsoft Edge, then click the three dots on the screen to access the menu.

Step 2: Now open Settings and click Privacy, Search, and Services.

Step 3: Then you need to go to clear browsing data and select what you want to delete.

Step 4: Please choose Cookies and Cache and then click the bottom button to clear data.

Step 5: Finally, close Microsoft Edge then relaunches the Edge.

After following the above step please check whether the issue still occurs or not.

Solution: 04 Remove installed extensions

Sometimes extensions you have installed on your browser may cause your Microsoft Edge to stop working. When you have installed lots of extensions for your work it may cause freezing or stuck in the browser because some of these extensions are resource-intensive. In order to get rid of this issue you need to uninstall some of these extensions you have installed on your browser.

Removing Installed extensions

Step 1: First, open the Microsoft Edge application.

Step 2: Then go to the Edge home screen and then click the three dots menu.

Step 3: Now open the Extensions menu on the screen by clicking on it.

Step 4: From here you can remove, uninstall or disable the unwanted extensions from Microsoft Edge.

After following the above steps please check whether the issue is still occurring or not.

Solution: 05 Reset Microsoft Edge

If all of the above solutions are not fixing the issue you can do settings reset to your Microsoft Edge. By doing this you are making the settings of the device to its default status.

Resetting Microsoft Edge

Step 1: First, Open the Microsoft Edge application.

Step 2: Then on the Edge home screen, please click the three dots menu to select the settings window.

Step 3: Now select Reset Settings.

Step 4: Finally, restart Edge.

By doing this you can get rid of cookies, disable all the extensions, and clear the unwanted files on your browser. Your browsing history, Bookmarks you have saved previously or login credentials saved on the websites won’t be deleted.

After following the above steps please check whether the issue is still occurring or not.

Solution: 06 Update Microsoft Edge

Microsoft Edge Not Responding On Windows

When the browser is not updated to its latest version sometimes the browser gets stuck like this. When you are opening the browser if it takes too long to open then the issue is the outdated application. Also when you are using an outdated version of the application with you, you might experience some privacy and security issues with it. So it is always better to use the updated version of any software to get rid of these issues.

Updating Microsoft Edge

Step 1: First, open the Microsoft Edge application.

Step 2: Now on the Microsoft Edge home screen, click the three dots menu.

Step 3: Then click on About Microsoft Edge.

Step 4: Check for updates and if there are any they will automatically download to the PC.

After following the above steps please check whether the issue is still occurring or not.

Solutiion:07 Windows update

Also in some cases, the outdated windows version may cause this issue. Normally the service providers always try to improve their services to the customers by fixing the bugs, privacy, and security problems on the old versions with the new version. So it is always better to use the most up-to-date version of Windows to stop this from happening again.

Updating the Windows operating system

Step 1: First, Right-click the Start button.

Step 2: Now select Settings and this will open Windows settings.

Step 3: Now on the bottom left corner of the window there is an option showing as Windows update please click on it.

Step 4: Now select Check for updates.

After following the above steps please check whether the issue is still occurring or not.

Frequently Asked Questions

Why is Microsoft edge not responding on my computer?

This can be a result of the low memory available on the computer due to its high usage. The computer failed to run the application because of the low memory available due to the background applications. To run the program, you need to close the other applications, extensions, and programs on the computer. Also, you need to close all the other tabs except the tab that stopped responding.

Why does Microsoft Edge keep freezing up?

If you came up with this issue it is mostly because your extensions installed are not compatible with the browser itself. On the other hand times when the Windows files or browser files get corrupted, it may occur. Sometimes the browser saves certain data on its cache to provide faster service to the user but these data can be corrupted and when it does It can cause this kind of issue.

Why is Microsoft Edge not opening?

When Microsoft Edge gets interrupted by the background applications or some of its processers get interrupted by the background applications or anything that runs in the background interrupts the application this problem may cause. In this case, you can close the browser and other unwanted applications in the background using the Task Manager Tool. After that, you can restart the application.

Is it possible to uninstall Microsoft Edge?

Normally on the Windows operating system, Microsoft Edge is the default web browser which is recommended by Microsoft.  Because of the applications on Windows that need support from the default web browser of the Windows operating system, Microsoft Edge can’t uninstall or delete.

Is Edge better than Chrome?

When considering the speed both browsers are performing well for their users. But on the speed testing sites, the research has shown that Microsoft Edge is faster than Chrome. Also when you are using several tabs with the browser it was proven that edge requires less memory capacity for each tab when operating. It seems that this will give the Microsoft Edge browser a better advantage than Chrome.

What is the easiest browser to use?

People who like to use a simple and quick browser can go for Chrome, Opera, and Firefox because of their simplicity and wide use. DuckDuckGo and Vivaldi have some unique features for their users and when it comes to speed and online shopping Microsoft Edge has better performance.

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